Last Updated: 12/2025
Welcome to Elite British IPTV (“we,” “our,” or “us”). We operate the website https://elitebritishtv.com/ (the “Site”) and provide IPTV services (the “Services”) to customers in the United Kingdom. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our Services.
Please read this policy carefully. By accessing our Site or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or use our Services.
We collect several types of information from and about users of our Site and Services:
a. Personal Information You Provide Directly:
Contact Data: Such as your name, email address, billing address, and telephone number when you create an account or make a purchase.
Payment Data: Such as your payment card information or other financial details necessary to process your transaction. Please note that we use secure third-party payment processors, and we do not store full credit card numbers on our servers.
Account Credentials: Such as usernames and passwords.
Communications: Records of your correspondence with us, including support requests and feedback.
b. Information Collected Automatically:
Device and Usage Information: Such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
Service Usage Data: Information about your use of our IPTV Services, including channel viewing history, connection times, and device identifiers (such as MAC address for set-top boxes).
c. Information from Third Parties:
We may receive information about you from third-party service providers, such as payment processors and fraud detection services, to help us provide and improve our Services.
We use the information we collect for various business purposes, including:
To provide, operate, and maintain our Site and Services.
To process your transactions and manage your account.
To communicate with you, including sending service-related announcements, technical notices, updates, and support messages.
To personalise your experience and deliver content and product offerings relevant to your interests.
To improve our Site, Services, marketing, and customer relationships.
For security, fraud prevention, and to comply with applicable UK laws and regulations.
To enforce our terms, conditions, and policies.
Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your personal information includes:
Performance of a Contract: Processing necessary to fulfil our obligations to you under our Terms of Service when you purchase our Services.
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Services, marketing, and preventing fraud, provided these interests are not overridden by your rights.
Legal Obligation: Processing necessary to comply with our legal obligations under UK law.
Consent: In specific cases where we ask for your explicit consent, such as for certain marketing communications. You can withdraw your consent at any time.
We may share your information in the following situations:
Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in the UK).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: We may share your information for any other purpose with your explicit consent.
We do not sell, trade, or rent your personal identification information to third parties.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfil our contractual obligations, resolve disputes, and enforce our legal agreements and policies. The specific retention period depends on the type of data and the purpose for which it is processed.
Under UK data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. To make a data subject rights request, please contact us using the details in Section 11.
We implement appropriate technical and organisational security measures designed to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Site may use “cookies” and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the Site.
Our Site may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at:
Elite British IPTV
Email: CONTACT@ELITEBRITISHTV.COM